For over 20 years, Gryphon Group has provided professional IT-related services for companies and organizations in the metropolitan Washington DC area.
Why Gryphon?
What sets Gryphon Group apart from other IT services and support companies?
- First, because we have been working with companies and organizations like yours for over 20 years, we know best how to work with you for a fast, cost-effective and solid IT solution. Most of our competitors think a one-size-fits-all approach works for everyone. But the truth is that it doesn’t … or at least we have seen that it doesn’t for our clients. We work hand-in-hand with you from the first time you call us to truly understand your individual IT needs and how to best meet them for you.
- Second, we have an unflinching focus on quality, integrity and client satisfaction. If our clients are not happy, we are not happy … and we will not rest until they are happy. Much of our new business comes from client referrals; if you are happy because of the good work that we do for you, you will recommend us to others.
For any computer work that we do for you, whether it’s end user support or something else, we want your team to tell you:
“Thanks for hiring Gryphon Group. They’re great!”
We also believe that effective communication is key to a well-run engagement. We regularly communicate work status to you. If requested, we are ready to meet with other members of your team or organization to explain projects and support status. Finally, for work that directly impacts your end users, we go the extra mile to make sure they are happy and in-the-loop for the work that we do.