Expert IT Support
Your IT systems are the lifeblood of your organization. Where would you be if your computers went down, if your network stopped working, if your access to the Internet was cut off? If you need surgery, do you do it yourself – or do you go to a doctor with the tools and knowledge needed?
You may not be in the IT business, but IT is a fundamental part of your business. What does one hour of downtime cost your business? Without regular monitoring, your network and computers will inevitably slow down and fail, and your employees will be idle – which costs your organization untold dollars in lost productivity, revenues, sales and communications – all of which depend critically on your IT systems functioning smoothly.
What does one hour of downtime cost your business?
Here at Gryphon Group, we are in the IT business. We ensure the IT health of each of our clients. Our IT support specialists provide on-call expert support for all your computer infrastructure and end users:
- Help desk services
- Workstation and laptop configuration and support
- File server deployment and configuration
- Software upgrades and patches
- Remote user configuration and support
- Remote monitoring, management and support
- Onsite support
- Managed antivirus, security and data backup
- Preventive maintenance
- Email setup and security
We will evaluate your current IT infrastructure, assess your estimated IT support need-level, and work with you to implement a cost-effective solution – via a managed services model (fixed monthly cost) or a la carte model (hourly) – that works for your organization and ensures that your IT systems run smoothly so you can do what you do best – focus on moving your organization or business forward.
Worried that you will just be another client passed from representative to representative? We want you to be 100% satisfied with our services – in fact, we unconditionally guarantee that you will be. As our client, you will be assigned a primary Gryphon Group contact who will be your go-to person in our organization – whatever your need or issue is, it will be their job to ensure it is addressed and you experience the Tier One service that we provide.